$5 off on purchase of 2 items.

Nothing Received?

If you have not received your items,please follow these steps:
 
1. Find out order status. 
You can log into your Hallowitch account to find out whether the order is shipped or not. If shipped, there is a tracking number in shipped order detail.
We also send email after order is shipped but it may be in your spam folder.
 
If you can not find any shipping information in your order or if you have not received any email, please contact us at service@hallowitchcostumes.com.
 
2. Track your order
Along with tracking number, we usually attach the tracking link as well. You will find the location of your package and know when to expect its arrival.
 
Exceptions and Solutions:
1. If the order is not shipped and you can not wait any longer, we will issue full refund.
 
2. Wrong Address
1)we write address incorrectly on shipping document.
Solution: We contact shipping service to change address. If it can not be done, we will issue full refund.
2)Customers left wrong shipping address when making the order
Solution: We contact shipping service to change address. If it can not be done, the package will be returned or abandoned. We are not able to refund.
Please help us call shipping service to facilitate the process when address is wrong.
 
3.Recipient not available.
If shipping companies can not deliver a package at the 1st time, they will try again and call. You can also call them too to arrange redelivery. If they can not get in touch with you and you are always not available, the package will be returned or abanadoned. 
If package is shipped by EMS, it will be kept at post office when you are away. Please collect it in 5 days.
We are not able to refund if package is not delivered because recipient is not available.
Size
Christmas Grinch Santa Costume For Adult
Size(inch) Chest Flat Waist Stretched Waist Pants Length
M 47 24 39 38
L 49 24 42 39
XL 53 26 47 40
XXL 54 27 49 42
XXXL 56 28 54 43
Adult Santa Grinch Costume Outfit, Faux Fur
Size Chest Waist Size fits height
inch cm inch cm inch cm
S/M 44 112 25-36 64-92 62-66 160-170
L/XL 48 122 27-38 70-99 67-70 170-180
XXL/XXXL 52 132 29-41 76-106 71-74 180-190
Animal Onesies Size Chart 
Size Length Chest Suitable For Height
S 64" 47" 5'-5'4"
M/L 70" 51" 5'4"-5'10"
XL 76" 51"  5'10"-6'4"
Stitch, Snorlax, Unicorn Onesie Size Chart
Size Length Chest Suitable For Height
S 64" 44" 5'-5'4"
M 68" 48" 5'4"-5'8"
L 72" 51" 5'8"-6'
XL 76" 54" 6'-6'4"
Spiderman Suits Size
Size in inches Height Bust Waist Hip
Kid's XS 37-41 23 20 23
Kid's S 41-45 24 22 24
Kid's M 45-49 26 24 26
Kid's L 49-53 28 25 28
Kid's XL 53-57 30 27 30
Kid's XXL 57-61 31 29 31
Adult's S 61-64 31-34 26-29 32-35
Adult's M 65-68 34-37 29-32 34-37
Adult's L 69-71 37-40 32-35 37-40
Adult's XL 71-73 40-43 35-38 40-43
Deluxe Version Cosplay Costume Men's Size
Men's size in inches
  XXS XS S M L XL XXL XXXL
Size Fits Height: 5'-5'1" 5'2"-5'3" 5'4"-5'5" 5'6"-5'7" 5'8"-5'9" 5'10"-5'11" 6'-6'1" 6'2"-6'3"
Chest 33" 34" 35" 37" 38" 39" 40" 41"
Waist 28" 29" 31" 32" 33" 34" 35" 37"
Hip 33" 35" 36" 37" 38" 39" 40" 42"
Men's size in cm
  XXS XS S M L XL XXL XXXL
Size Fits Height: 153-157cm 158-162cm 163-167cm 168-172cm 173-177cm 178-182cm 183-187cm 188-192cm
Chest 84-86cm 87-89cm 90-92cm 93-95cm 96-98cm 99-101cm 102-104cm 105-107cm
Waist 72-74cm 75-77cm 78-80cm 81-83cm 84-86cm 87-89cm 90-92cm 93-95cm
Hip 85-87cm 88-90cm 91-93cm 94-96cm 97-99cm 100-102cm 103-105cm 106-108cm
 
Women's size in inches
  XXS XS S M L XL XXL XXXL
Size Fits Height: 4'10"-4'11" 5'-5'1" 5'2"-5'3" 5'4"-5'5" 5'6"-5'7" 5'8"-5'9" 5'10"-5'11" 6'-6'1"
Chest 30" 31" 33" 34" 35" 36" 37" 38"
Waist 23“ 24” 25“ 26” 27“ 29” 30“ 31”
Hip 34“ 35” 36“ 37” 38“ 39” 40“ 42”
 
Women's size in cm
  XXS XS S M L XL XXL XXXL
Size Fits Height: 148-152cm 153-157cm 158-162cm 163-167cm 168-172cm 173-177cm 178-182cm 183-187cm
Chest 76-78cm 79-81cm 82-84cm 85-87cm 88-90cm 92-93cm 94-96cm 97-99cm
Waist 57-59cm 60-62cm 63-65cm 66-68cm 69-71cm 72-74cm 75-77cm 78-80cm
Hip 84-86cm 87-89cm 90-92cm 93-95cm 96-98cm 99-101cm 102-104cm 105-107cm