It usually takes about 2 days to ship an order. During Halloween and Christmas season, handling takes 5 days or more.

Shipping to the United States


Standard Shipping From China Express Shipping From China Shipping From United States
Cost starts at 6.99 29.99 12.99
Average Time for Delivery 10-14 days 5-7 days 4-6 business days
Time for Delivery During Holidays 25-40 days 5-10 days 5-10 days
Trackable? Yes Yes Yes
Delivery Area United States of America United States of America, excluding APO, FPO, Protectorate Addresses United States of America, excluding APO, FPO, Protectorate Addresses
Shipping Reimburse Policy Shipping will be refund if order arrives after 50 days Shipping difference will be refund if order arrives after 14 days Shipping difference will be refund if order arrives after 14 days
Full Refund Policy Full refund if order does not arrive after 60 days. Full refund if order does not arrive after 45 days.  Full refund if order does not arrive after 30 days.

 

Shipping to Australia, UK, Canada 

Standard Shipping From China Express Shipping From China
Cost starts at 9.99 for 1 item 19.99 for 1 item
Average Time for Delivery 10-20 days 3-7 days
Time for Delivery During Holidays 25-40 days 5-10 days
Trackable? Yes Yes
Shipping Reimburse Policy Shipping will be refund if order arrives after 50 days Shipping difference will be refund if order arrives after 14 days
Full Refund Policy Full refund if order does not arrive after 60 days. Full refund if order does not arrive after 45 days.

 

1.How do I track my order?

Please log into your account to find a tracking number and its tracking link or find those information in shipping notification email.

2. What if my package is lost?

We refund in full once we get a confirmation from carrier that the package is lost. Package loss is rare and the chance it happens to us is about 1/10000.

3. How does Covid-19 affect shipping?

Shipping time doubled due to flight cancellations and boarder restirctions.

If you have any other questions, please feel free to contact us: 

 service@hallowitchcostumes.com

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