You can contact us at service@hallowitchcostumes.com for any problem about payment.  

Paypal & Credit Card

Paypal is the safest and fastest way to pay. Payment instantly goes through unless you use echeck which takes 3-5 days to be cleared. Through paypal, you can still use your debit or credit card. It is just safer as they have a sound buyer protection system and they won't leak a little bit of your card information. After you make a purchase, all we know is your email and address.

 

Do I need a paypal account to pay? 

No but we suggest you create a paypal account. According to PayPal risk control team that your payment is more likely to go through if you are a paypal member and if you have logged in.

 

Why is my payment declined?

PayPal may decline payments they consider risky. Here are some tips that might help:

  1. If you are a paypal member, please log in your paypal account to pay.
  2. If you are not a paypal member, it would be great if you register. 
  3. If you are not willing to register, when you put shipping address on the following page, please leave the address the same as on your card. This address may determine whether your payment can go through but it does not matter to us because we only ship to the address you've already left in your order.

 Paypal won't allow me to have a different shipping address with billing address.

You have filled out a shipping address form when you make the order on esuni.co and that is the address we ship to, regardless of your shipping address on paypal. So you can leave the shipping address on paypal as it is. 

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