Due to Covid 19, delivery will be delayed. We suggest that you choose express shipping.

Return Policy

Returns
Our policy lasts 30 days. If 30 days have gone by since order delivery, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Customized products are exempt from being returned.

To complete your return, we require your exmail that was used to make the order and a tracking number for the returned product.

Full refund will be granted under following situations:
1. Different product is received.
2. Defective product is received.
One third of the price and shipping will be deducted from refund under other situations other than these listed above.

Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at service@hallowitchcostumes.com.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at service@hallowitchcostumes.com and send your item to: Hallowitch, 12 Jia Yu Shan, Jihua rd. Ban Tian, Shenzhen, 518000 Guangdong, China.

Shipping
To return your product, you should mail your product to: Hallowitch, jihua rd. ban tian Shenzhen, 518000 Guangdong, China

You will be responsible for paying for your own shipping costs for returning your item unless item is wrong or defective.

Size
Animal Onesies Size Chart
Size Length Chest Suitable For Height
S 64" 47" 5'-5'4"
M/L 70" 51" 5'4"-5'10"
XL 76" 51"  5'10"-6'4"
Stitch, Snorlax, Unicorn Onesie Size Chart
Size Length Chest Suitable For Height
S 64" 44" 5'-5'4"
M 68" 48" 5'4"-5'8"
L 72" 51" 5'8"-6'
XL 76" 54" 6'-6'4"
Spiderman Suits Size
Size in inches Height Bust Waist Hip
Kid's XS 37-41 23 20 23
Kid's S 41-45 24 22 24
Kid's M 45-49 26 24 26
Kid's L 49-53 28 25 28
Kid's XL 53-57 30 27 30
Kid's XXL 57-61 31 29 31
Adult's S 61-64 31-34 26-29 32-35
Adult's M 65-68 34-37 29-32 34-37
Adult's L 69-71 37-40 32-35 37-40
Adult's XL 71-73 40-43 35-38 40-43
Deluxe Version Cosplay Costume Men's Size
Men's size in inches
  XXS XS S M L XL XXL XXXL
Size Fits Height: 5'-5'1" 5'2"-5'3" 5'4"-5'5" 5'6"-5'7" 5'8"-5'9" 5'10"-5'11" 6'-6'1" 6'2"-6'3"
Chest 33" 34" 35" 37" 38" 39" 40" 41"
Waist 28" 29" 31" 32" 33" 34" 35" 37"
Hip 33" 35" 36" 37" 38" 39" 40" 42"
Men's size in cm
  XXS XS S M L XL XXL XXXL
Size Fits Height: 153-157cm 158-162cm 163-167cm 168-172cm 173-177cm 178-182cm 183-187cm 188-192cm
Chest 84-86cm 87-89cm 90-92cm 93-95cm 96-98cm 99-101cm 102-104cm 105-107cm
Waist 72-74cm 75-77cm 78-80cm 81-83cm 84-86cm 87-89cm 90-92cm 93-95cm
Hip 85-87cm 88-90cm 91-93cm 94-96cm 97-99cm 100-102cm 103-105cm 106-108cm
 
Women's size in inches
  XXS XS S M L XL XXL XXXL
Size Fits Height: 4'10"-4'11" 5'-5'1" 5'2"-5'3" 5'4"-5'5" 5'6"-5'7" 5'8"-5'9" 5'10"-5'11" 6'-6'1"
Chest 30" 31" 33" 34" 35" 36" 37" 38"
Waist 23“ 24” 25“ 26” 27“ 29” 30“ 31”
Hip 34“ 35” 36“ 37” 38“ 39” 40“ 42”
 
Women's size in cm
  XXS XS S M L XL XXL XXXL
Size Fits Height: 148-152cm 153-157cm 158-162cm 163-167cm 168-172cm 173-177cm 178-182cm 183-187cm
Chest 76-78cm 79-81cm 82-84cm 85-87cm 88-90cm 92-93cm 94-96cm 97-99cm
Waist 57-59cm 60-62cm 63-65cm 66-68cm 69-71cm 72-74cm 75-77cm 78-80cm
Hip 84-86cm 87-89cm 90-92cm 93-95cm 96-98cm 99-101cm 102-104cm 105-107cm